Wash Away Supplies Pack
Wash Away Supplies Pack
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Grab the basic embroidery supplies needed to 'stick and stitch'...
This supply pack includes the stitchy supplies you'll need to embroider our stick and stitch patches onto your own clothing and accessories. This kit is ideal if you don't already have this kind of supplies in your own stitchy stash!
What's Included:
- 12 x Thread colors
- 6" wooden display hoop
- Pack of needles
- Clever Poppy scissors
Shipping Policy
Shipping policy
Shipping options
Shipping options are based on your total order value:
| Order Value | Shipping Method | Cost |
| Up to £60 GBP | Standard Shipping (3-12 days) | $6 GBP |
| £60 GBP and above | Standard Shipping (3-12 days) | FREE |
Fulfilment method and times
Your order will be dispatched directly from our fulfilment centre in China. Upon dispatch you will receive a notification of the order being processed. Then once your order has arrived in your country and been received by the local courier network, you will receive an updated shipment notification via email. This will include your tracking number once it is ready.
Shipping address
Please make sure that you have provided the correct and current address for shipping and delivery. Please be certain that the address provided is a physical address. Items cannot be delivered to security-restricted areas such as military bases.
Fulfillment times
Our warehouse will endeavour to fulfill your order within 1 business day. However during busy times this may increase to 1-3 business days.
Issues regarding delivery
In most cases, your order will be delivered within the estimated time of delivery. However the actual delivery date may be affected by weather and other external factors. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately.
Refund and returns policy
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop@cleverpoppy.com If your return is accepted, you will need to ship the item back to us. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@cleverpoppy.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Refunds will only be provided for items that are faulty or damaged.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
the thread is awesome quality-- doesn't tangle. I love the size and texture of the wooden hoop and these are the sharpest scissors i've gotten in a pack ever. great starter pack
Great quality! Easy to use. Best teaching videos I’ve seen so far. I have made several shirts since purchasing! I love!
Wonderful quality!
Arrived very quickly and duch a nice bix of goodies
If I could order every DMC color through Clever Poppy I would. Having the thread nicely wound on the bobbin is so convenient, the colors are wonderful, and the amount is perfect.
Im so excited to learn this new skill of embroidery.
I just received it last night, but everything is such high quality. The little scissors are the most solid little scissors ive ever had!!!! Ill be back for sure!
Loving learning to hand embroider with Clever Poppy. Her tutorials and videos are super easy to follow. I’m using these wash away patterns to make holiday gifts.
nothing Did not receive my order because the order was sent to the wrong address. I notified immediately, but to no avail.
Hi Michele, thanks so much for your feedback!
We've had a look, and we can confirm we replied to your email as soon as you reached out about the address issue. We also offered to re-send your order at no extra cost. Our last email was sent on April 27th, but we haven’t heard back since. Just checking if our messages are reaching you?
We’re still more than happy to help get this sorted! Please feel free to reply to our last email or get in touch directly at help@cleverpoppy.com, and we’ll get your goodies on their way. 😊
The kit is well put together and everything is in good quality. I'm looking forward to getting a project started with these supplies.
Love! Its so fun
I bought stitch and sew designs plus the starter pack and am having a great time exploring embroidery. The instructional videos are invaluable for a novice like me. Thank you!
Really simple to use and great results
Need extras? Order this supplies pack.
Love it! Can’t wait to start stitching.
